Refund policy

Effective Date: August 01, 2023

If not entirely satisfied with your purchase, please return it in a saleable condition within 14 days with your receipt or proof of purchase for an exchange only. This policy excludes chocolates, food items and inflated balloons. This does not affect your statutory rights.
You will return your item to us at your own cost. To return an item, please send it to us at the following address, quoting your order reference number and reason for exchange:

Greetings - Bramhall Village Square,
19, Bramhall,
Stockport,
SK7 1AW,
United Kingdom

This does not affect your statutory rights.

Please note that our returns policy may be subject to change without prior notice. It is recommended to review this policy periodically for any updates.

If you have any further questions or require assistance, please do not hesitate to contact our customer service team at contactus@greetingsbramhall.co.uk